Mystery Shopper

mystery shopper

Mystery Shopper

With over 90% of client interactions taking place on the phone and with nearly 85% of customers reporting being dissatisfied with their experience when being sold to can your company afford not to spot check your sales teams? Find out how your sales staff are responding to prospective clients, and discover areas of improvement. Paul Lunny and his team will provide your website, sales team and telesales agents with a prolonged assessment of their responsiveness and ability to lock down prospective clients. Each interaction will be recorded with a full breakdown of areas of improvement.

We test your staff’s response time, attitude and follow up in the most comprehensive assessment of your sales force on the marketplace today. Once our report has been put together, we will provide an action plan for success as well as a live coaching call with our team to ensure that your sales staff don’t make the same mistakes again.

Our mystery shopper includes;

  • Five mystery shops of your website and sales people
  • Call Recordings
  • Full Evaluation
  • Live coaching call with Paul Lunny
  • Implementable action plan for success

Don’t take the chance of missing out on sales, order your Elite Sales Mystery Shopper today!

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